Privacy policy
Last Updated: June 2026
At SoftHueWalls ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.
Information We Collect
When you visit our website, we may collect certain information automatically, including:
Device information (browser type, IP address, time zone, and cookies)
Website usage data and analytics
Pages viewed and products browsed
When you place an order, we may collect:
Name
Billing and shipping address
Email address
Phone number (if provided)
Payment information
Order details
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Communicate regarding purchases and shipping updates
Improve our products and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Payment Processing
Payments are securely processed through trusted third-party payment providers. We do not store or have direct access to your full payment card information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Maintain website functionality
Remember user preferences
Analyze website traffic and performance
Improve user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We may share your information with trusted third-party service providers, including:
Shopify
Payment processors
Shipping and fulfillment partners
Analytics providers
We do not sell or rent your personal information to third parties.
Data Retention
We retain order and account information for as long as necessary to fulfill our business obligations, comply with legal requirements, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal data
Object to certain processing activities
Request a copy of your data
To exercise these rights, please contact us using the information below.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Children's Privacy
Our products and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
U.S. State Privacy Rights
Residents of certain U.S. states, including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and others, may have additional privacy rights regarding their personal information.
Depending on your state of residence, you may have the right to:
Know what personal information we collect and use
Access the personal information we hold about you
Correct inaccurate personal information
Request deletion of your personal information
Obtain a copy of your personal information
Opt out of targeted advertising and certain data-sharing activities
To exercise these rights, please contact us using the contact information provided below.
California Privacy Rights (CCPA/CPRA)
California residents may have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
Know what personal information is collected, used, disclosed, or shared
Request deletion of personal information
Correct inaccurate personal information
Limit the use of certain sensitive personal information
Opt out of the sharing of personal information for cross-context behavioral advertising
We do not sell personal information for monetary compensation.
Targeted Advertising
We may use advertising and analytics partners such as Google, Meta (Facebook), and Shopify to help us understand how visitors use our website and to provide relevant advertising.
These partners may collect information through cookies, pixels, and similar technologies.
You may opt out of certain targeted advertising by adjusting your browser settings or using available industry opt-out tools.
Do Not Track
Because there is no consistent industry standard for responding to Do Not Track signals, our website does not currently respond to such browser requests.
International Visitors
Although our primary market is the United States, visitors from other countries may access our website. By using our website, you acknowledge that your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Email: support@softhuewalls.com
SoftHueWalls