Contact information
We'd love to hear from you!
Whether you have questions about our wallpapers, need help with measurements, want assistance with an order, or simply need design advice, our team is here to help.
Customer Support
📧 Email: support@softhuewalls.com
We aim to respond to all inquiries within 24 business hours.
Before You Contact Us
To help us assist you more quickly, please include:
Your order number (if applicable)
The product name or design you're interested in
Wall dimensions for custom mural inquiries
Photos of your wall or installation area (if relevant)
Order Support
Need help with an existing order?
Please provide:
Order number
Full name used during checkout
Description of the issue
Our team will review your request and respond as quickly as possible.
Custom Wallpaper Assistance
Not sure what size to order?
We can help you:
Calculate the correct mural dimensions
Choose the best material
Prepare artwork for custom projects
Recommend designs for your space
Simply send us your wall measurements and any photos you would like us to review.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (EST)
Messages received outside business hours will be answered on the next business day.
Thank You
Thank you for choosing SoftHueWalls.
We are committed to providing high-quality custom wallpapers, exceptional customer service, and a smooth shopping experience from start to finish.